Please do not use our website or services if you disagree with any part of these Terms and Conditions.

 

The following Terms and Conditions have been prepared to help you make the most of Vital Pilates Farnham. Please take a few moments to read them thoroughly. Information published on this website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of Vital Pilates Farnham information on these pages. Vital Pilates Farnham shall have no liability arising from the use of any party of the information in this website. Vital Pilates Farnham does not warrant the information on this website in any way and in particular no warranty is given that the web site or its contents or hyperlinks are virus free or uncontaminated. You are advised to make your own virus checks and implement your own precautions in this respect. 

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AGREEMENT

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Interpretation and Variation

 

1.1 In the Terms and Conditions the following definitions apply:

“Client” means any person that has completed and submitted the health questionnaire at Vital Pilates Farnham, and his/her registration has been accepted by Vital Pilates Farnham.

 

“Studio” means Vital Pilates Farnham, Orchard House, Black Pond Lane, Farnham, GU10 3NW.

 

“Terms and Conditions” means these terms and conditions.

 

“Website” means www.vitalpilatesfarnham.com

 

1.2 References in the Terms and Conditions to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender.

 

1.3 The Terms and Conditions are incorporated into the health questionnaire.

 

1.4 Vital Pilates Farnham reserves the right to vary and revoke the Terms and Conditions from time to time, which it may consider necessary or desirable for the regulation of the affairs of the Studios and the conduct of Clients. 

 

1.5 The Terms and Conditions will be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

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Client Responsibilities.

 

2.1 Subject to condition 2.2, when a person has completed the health questionnaire, they become a Client of Vital Pilates Farnham and shall be bound by the Terms and Conditions.

 

2.2 Acceptance of a person as a client is at the absolute discretion of Vital Pilates Farnham. Acceptance by Vital Pilates Farnham of the Client's application shall constitute a legally binding contract between Vital Pilates Farnham and the Client upon the terms and conditions of this agreement. 

 

2.3 Vital Pilates Farnham reserves the right to expel from the Studio, suspend for a specific period or refuse to renew the sessions of, any Client whose conduct is or may, in the reasonable opinion, of Vital Pilates Farnham be injurious to the character of the Studio, or which amounts to a breach of the Terms and Conditions, or where such expulsion is otherwise in the interests of the other Clients of the Studio. Any Client so expelled will forthwith cease to be a Client of the Studio and will not be entitled to any refund for any period during which the Client is suspended.

 

2.4 Sessions in the Studio are personal to a client and cannot be assigned, transferred or otherwise disposed of. 

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Booking and Cancellation 

 

3.1 A Client may only book, reschedule or cancel sessions via the email, text or by telephoning the Studio.

 

3.2 Clients can cancel or reschedule sessions but must give the Studio 48 hours’ notice. Failure to cancel or reschedule a session within 48 hours of its start time will result in the Client being charged in full for the session.

 

3.3 Sessions are booked on a first-come first-served basis and are subject to availability. A Client may join the waiting list in the event that his first choice session is unavailable. If a client joins the waiting list for a particular session and then books that session, his booking will be subject to the Terms and Conditions in the usual way.

 

Studio Opening Times

 

4.1 Details of session times at Vital Pilates Farnham may vary from time to time, including cancellations of individual classes. Class times will be published by the Studio and will be available either at the Studio or on the Website.

 

4.2 Class availability is limited due to strict numbers, therefore entry is on a first come, first served basis.

 

Payment Terms and Refund Policy

 

5.1 Details of class prices are available directly from the Studio and will be subjected to changes as determined by Vital Pilates Farnham from time to time. 

 

5.2 Before attending a session at Vital Pilates Farnham, each Client must pay for the session in full, book themselves into a session and, prior to their first session at the Studio, complete the health questionnaire. This will be sent prior to attending the session.

 

5.3 Subject to any statutory right of cancellation, payments for classes, monthly subscription fees and annual payments are non-refundable and non-transferable unless otherwise stated in the Terms and Conditions.

 

 

Fitness and Health

 

6.1 Clients are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. Vital Pilates Farnham reserves the right to refuse access to any Client if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of its facilities.

 

6.2 It is very important that any health issues or concerns are declared in the health questionnaire and discussed with an instructor. If any Client answers yes to any of the questions in the health questionnaire, Vital Pilates Farnham strongly advises that the Client consults their medical professional before starting classes. 

 

6.3 Clients are required to follow the instructions of the instructor at all times.

 

6.4 Clients are required to inform a member of staff, if they incur injuries or conditions, after the initial information stated on their health questionnaire.

 

Use of Facilities

 

7.1 A Client is entitled to use the Studio’s facilities, provided always that the Studio may at any time without notice withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work, or for reasons beyond the control of Vital Pilates Farnham.

 

7.2 Children under the age of 18 may only use the Studio and attend classes if accompanied by an adult. Any children in the Studio shall be the responsibility of the adult accompanying them at all times and Vital Pilates Farnham accepts no liability for injury to children in the Studio premises except insofar as such injury is by law incapable of exclusion. 

 

Safety and Hygiene

 

8.1 In the interests of safety and hygiene, no crockery or glass are permitted in the Studios. No pets (with the exception of guide dogs), are permitted in the Studio. Clients must not walk around the Studio barefoot if they have verrucas or similar foot complaints. Please wear socks.

 

8.2 Clients must use the main entrance to the Studio when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these exits for any reason. 

 

8.3 In the event of a fire, Clients are asked to make their way to the nearest available exit.

 

8.4 Smoking is forbidden in the Studio.

 

Personal Belongings

 

9.1 Personal belongings are brought onto the Studio premises at the Client’s own risk and Vital Pilates Farnham does not accept liability for any loss or damage whatsoever to such items.

 

9.2 Vehicles parked outside the Studio are parked at the Client’s own risk and Vital Pilates Farnham accepts no liability for any loss or damage whatsoever to such vehicle.

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Limitation of Liability

 

10.1 Vital Pilates Farnham cannot be held responsible for any particular session, instructor and/or item of Pilates equipment not being available for whatever reason. Vital Pilates Farnham reserves the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities, provided to Clients, without notice and in its absolute discretion and Vital Pilates Farnham will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.

 

10.2 It is the Client’s responsibility to ensure that he is capable of undergoing a routine of exercises provided by any programme which he follows or session which he attends. Clients accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by instructors at Vital Pilates Farnham at no time constitutes medical advice in substitute for advice provided by a medical professional

 

10.3 Vital Pilates Farnham accepts no liability for loss or damage to property of Clients or for injury to Clients on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.

 

10.4 In consideration of their participation in the activities and programmes of Vital Pilates Farnham and the use of facilities and equipment owned and/or under the control of Vital Pilates Farnham, the Client hereby waives and releases Vital Pilates Farnham and its instructors from any and all responsibility or liability for injuries or damages resulting from their participation in any of the activities of Vital Pilates Farnham or use of the equipment or facilities of Vital Pilates Farnham save in respect of death or personal injury caused by the negligent act or omission of Vital Pilates Farnham.

 

General

 

11.1 Clients are required to give notice to Vital Pilates Farnham of any change of home address or email address. Failing such notice, all communications will be assumed to have been received by the Client within five days of mailing to the last address (of either type) notified to Vital Pilates Farnham.

 

11.2 Vital Pilates Farnham may, if a client so wishes, communicate with the Client by electronic mail (“email”). By providing an email address to Vital Pilates Farnham, the Client consents to receiving email communications from Vital Pilates Farnham, including notices pursuant to the Terms and Conditions. The Client also accepts the risk that email may not be a secure and confidential means of communication. Vital Pilates Farnham will not be liable for any loss or damage suffered as a result of communicating with a client by email.

 

11.3 Any marketing, educational or other materials of this nature whatsoever produced by Vital Pilates Farnham in connection with the Studio and which are made available to Clients at the Studio, will at all times remain the property of Vital Pilates Farnham and will be subject to the copyright of Vital Pilates Farnham.

 

11.4 Usage of your personal information is governed by the privacy policy of Vital Pilates Farnham, which forms part of these Terms and Conditions.